Are you a tech-savvy individual who enjoys the challenge of tackling hardware and software issues? Well, we have just the role for you! As a Desktop Support Engineer Intern, you will handle installations, upgrades, and troubleshooting to keep our desktop systems optimized.

Key Responsibilities:

• Setup & Configuration: Kickstart users’ tech experiences by setting up and configuring desktop computers and peripherals.
• User Support: Be the go-to person for tech troubles—provide friendly, reliable support via phone, email, or face-to-face.
• Troubleshooting: Channel your inner detective to diagnose and resolve hardware and software issues, from operating systems to applications.
• Software Management: Help install and update software, ensuring everything runs like a dream.
• Team Collaboration: Work alongside our awesome IT team on exciting projects and share your tech wisdom.
• Equipment Management: Keep track of IT gear and support all things printer-related.
• Security Champion: Tackle anti-virus challenges head-on and help keep our systems safe and secure.

Requirements:

• Matric + 3-Year Diploma/Degree in IT from a public tertiary institution
• A+ or N+ certifications are required
• Basic understanding of Microsoft operating systems (Windows 10/11).
• Knowledge of Microsoft Office 365 and IT hardware components.
• Must be a South African citizen between the ages of 18-35.
• Reside in or around KwaZulu-Natal.
• Not currently employed or part of another internship/learnership program.
• Must have not previously done an internship prior (SETA/ Government)

Why join us? Well, we offer:

• A 12-month paid internship that provides you with the key skills to jumpstart your career
• Great working hours - Monday to Friday, 8 am – 5 pm
• Valuable experience in a supportive team environment.
• Opportunity to gain skills in troubleshooting, system upgrades, and more.
• Exposure to cutting-edge tools and technologies.

Please note that all applications must include the following documents to qualify for consideration:

• Certified copy of ID and grade 12 certificate
• Certified copy of Qualification Degree or Diploma from a Public Tertiary Institution
• Updated CV with contact information

Ready to level up your career? Apply now and become a vital part of our tech team!

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.

NB: Thank you for choosing the GBS Group as your employer of choice. Please note that if you do not hear from us within 14 working days, please regard your application as unsuccessful. We wish you well in your future endeavours.