Are you enthusiastic, energetic, and eager to learn? As a Business Intelligence- Dialler Intern, you'll support our BI analysts and dialler team with data collection, dialler administration, and report development. If you enjoy problem-solving, have great attention to detail, and are a strong team player with good communication skills, this is the perfect opportunity to grow and make an impact. Join us and develop your IT skills in a dynamic, hands-on environment!

Key Responsibilities:

• BI Analyst Intern:

• Collect and collate data from various sources, including customer interactions.
• Import and export data using SQL databases.
• Assist with developing and preparing analytical reports.
• Engage with stakeholders to gather reporting and analysis requirements.

• Dialler Admin Intern:

• Manage dialler systems in real time, ensuring optimal agent productivity.
• Monitor campaigns, adjusting dialler settings based on performance.
• Administer and create users on the dialler system, ensuring data accuracy and efficiency.

You must meet the following requirements to apply:

• Matric with a completed 3-year National Diploma, or Degree in IT, Computer Science, or related field obtained from a public tertiary institution.
• Proficient in Microsoft Office, SQL knowledge is a plus!
• Must be a South African citizen between the ages of 18-35.
• Reside in or around KwaZulu-Natal.
• You must not be currently employed or be part of another internship/learnership program.
• You must not have completed any other internship program through the SETA/ Government.

What We Offer:

• A 12-month paid internship that provides hands-on experience.
• Great working hours - Monday to Friday - 8am to 5 pm
• Valuable experience in a supportive team environment.
• Exposure to cutting-edge tools and technologies.

Please note that all applications must include the following documents to qualify for consideration:

• Certified copy of ID and grade 12 certificate
• Certified copy of Qualification Degree or Diploma from a Public Tertiary Institution
• Updated CV with contact information

If you are eager to grow, learn, and gain experience in BI or Dialler Administration, submit your CV today and join us on this exciting journey!